When making outbound calls, the AI assistant can automatically detect if it has reached a voicemail or answering machine:

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Voicemail Detection

  • The AI uses advanced detection to identify voicemail systems
  • When voicemail is detected, the call is automatically ended
  • This helps avoid wasting resources and ensures efficient call handling

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Benefits of Auto-Drop

  • Saves time and call minutes
  • Prevents awkward or incomplete interactions
  • Allows for automatic retry scheduling
  • Maintains professional communication standards

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Best Practices

  • Monitor call logs to track voicemail rates
  • Consider time zones when scheduling calls
  • Plan retries during different hours
  • Target business hours when people are more likely to answer

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Reporting

You can track voicemail detection in your campaign analytics:
  • Number of detected voicemails
  • Time of day patterns
  • Success rates for different calling times
Tip: If you’re getting too many voicemails, try adjusting your campaign’s calling hours to when people are more likely to answer.