If you want deeper customization beyond no-code blocks, Robocallz.ai supports webhooks and a REST API.

​
1. Webhooks

  • When to Use: Trigger events in external systems the moment something happens in Robocallz.ai (e.g., “Call Ended,”).
  • Configuration: Set a webhook URL in your assistant/campaign settings or the automation platform.
  • Payload: Typically includes call ID, transcript, call outcome, or any user data collected.

​
2. REST API

  • Key Functions:
    1. Create/Update Leads
    2. Manage Campaigns
  • Auth & Rate Limits: Usually uses API tokens. Check API docs for details on endpoints and usage quotas.

​
3. Example Use Cases

  • Real-Time CRM Sync: For each new call, post data to your CRM’s endpoint.
  • Custom Dashboards: Pull call data into your own analytics dashboard.
Note: You’ll find the official API reference in a dedicated docs section or via your Robocallz.ai dashboard. Always secure your tokens and test endpoints in a dev environment.