> ## Documentation Index
> Fetch the complete documentation index at: https://new-fb342056.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Introduction

> Learn How to Automate Your AI Call Workflows with Robocallz

# **Automation Platform**

The Robocallz Automation Platform helps you create powerful AI call automation workflows without coding. Build flows that enhance your AI calling system by processing variables before calls, handling post-call actions, and creating seamless integrations with your existing tools.

<img className="rounded-md" src="https://mintlify.s3.us-west-1.amazonaws.com/autocalls/resources/visual-builder.gif" style={{ width:"100%" }} />

## **Key Features**

## AI Call-Based Triggers

1. **Call Ended Trigger**
   * Activates immediately when an AI call completes
   * Access full conversation transcript and AI responses
   * Use call duration, status, and detailed metadata
   * Perfect for post-call automation like CRM updates
   * Trigger follow-up actions based on call outcomes
2. **Inbound Call Variable Injection**
   * Triggers before AI assistant picks up the call
   * Enriches AI context with real-time customer data
   * Customizes AI behavior based on caller information
   * Returns variables that get injected into AI prompts
   * Enables personalized conversation flows

## Essential Actions

1. **Hubspot Integration**
   * Update contact records with call outcomes
   * Create new contacts from inbound calls
   * Sync conversation insights to CRM
   * Track AI interaction history
   * Automate lead qualification
2. **Campaign Management**
   * Add qualified leads to AI calling campaigns
   * Schedule AI follow-up calls
   * Manage call priorities based on outcomes
   * Track conversion rates per campaign
   * Automate campaign assignments
3. **External Systems**
   * Send post-call summary emails
   * Update spreadsheets with call data
   * Trigger webhooks for custom integrations
   * Connect with your business tools
   * Automate multi-step workflows

## How It Works

1. **Choose Your Call Trigger**
   * “Call Ended” for post-conversation automation
   * “Inbound Call” for real-time AI context injection
2. **Configure Call Variables**
   * Map AI conversation data and transcripts
   * Access caller details and history
   * Define AI routing logic
   * Set up custom conversation variables
3. **Add Smart Actions**
   * Update CRM with call outcomes
   * Send automated notifications
   * Schedule follow-up activities
   * Return enriched context to AI

## Example Use Cases

## Intelligent CRM Update

```javascript theme={null}
Trigger: AI Call Ended
↓
Process Conversation Insights
↓
Update Hubspot Contact
↓
Schedule Next AI Interaction
```

## Smart Inbound Call Handling

```javascript theme={null}
Trigger: Inbound Call to AI
↓
Lookup Customer in Hubspot
↓
Return Enriched Context
↓
AI Assistant Personalizes Conversation
```